✽ ✽ FREE WORLDWIDE SHIPPING on orders over 70€ ✽ ✽

Frequently Asked Questions

Working with us

Freelance work

We are interested in graphic design and illustration projects. We would love to do editorial or children illustration.

We already have collaborated as Nature Press in packaging and logo designs and developed exclusive illustrations for Walladore.

Personalized orders

We are very happy to hear your ideas. If you want a custom illustration or graphic don’t hesitate to contact us at hello@nature-press.com.

Wholesale

If you’re interested in selling our products on your own shop, contact us to discuss futher details.

Shipping

Free shipping

You will get free shipping when meeting any of this requirements:
• Your order is shipped to Spain
• Your order is over 70€
• Your order only contains postcards

In all other cases, we have a shipping flat rate:
• Europe: 5€
• Rest of the world: 7,5€

Order confirmation

Once you have placed your order, you will receive an email with the products and shipping information. Please check that the address provided is correct, and if you made any mistake contact us immediately so we can solve it before shipping.

Shipping and tracking number

Unless you order only a postcard set, your items will be shipped with a tracking number. We will send you a shipping confirmation email with this information once we have your order ready.

Postcards get shipped via standard email without tracking number.

Shipping times

Our processing times vary depending on the item, but we try our best to not exceed 5 days until we ship the order. Usually you will receive the shipping confirmation earlier.

Once we have your order posted, the approximate shipping times are:
Spain: 3-4 business days.
Europe: 7-10 business days.
North America: 7-21 business days.
Rest of the world: 7-21 business days.

If you parcel gets checked by customs, delivery times might be longer.

Environmental responsibility

Materials

We try to be as respectful with the environment as possible. To ensure giclée quality on our prints, we had to stop printing on recycled papers, but all the other products are made of ecologically produced paper.

Packaging

We try to be as plastic free as possible (our protection bags are made of biodegradable cellophane) and we use recycled cardboards and tubes. Sometimes you will receive your order on a cardboard box from other company, or with plastic bubble wrap, reused by us. Please, do the same with our packaging: if it’s possible, use it again! If you have a suggestion on how can protect our items in a more sustainable way, please contact us.

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