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Terms and Conditions


Processing and shipping time

Our processing times vary depending on the item, but we try our best to not exceed 5 days until we ship the order.

Approximate shipping times:
Spain: 3-4 business days.
Europe: 7-10 business days.
North America: 7-21 business days.
Rest of the world: 7-21 business days.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Returns & exchanges

We gladly accept returns

Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery

We don’t accept exchanges or cancellations

But please contact us if you have any problems with your order.

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for custom or personalized orders.

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Shipping costs will not be refunded.

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